Privacy Policy

We use your personal data to process your online purchases (your orders and returns are handled through our online services) and to send notifications about delivery status or notifications about issues with the delivery of your items. We use your personal data to process your payments. We also use your data to handle complaints and product warranty claims. Your personal data is used to verify your identity, ensure that you have reached the legal minimum age for online purchases, and to cross-reference your address with external partners. We aim to offer you various payment methods and conduct analyses to determine which payment options are available to you, including your payment history and credit checks.

If you choose to pay with one of the online payment service providers we offer during the ordering process, your contact details will be transmitted to them as part of the triggered order. The personal data transmitted to the online payment service provider usually includes first name, last name, address, IP address, email address, or other data required for order processing, as well as data related to the service, such as the type of service, recipient's identity, invoice amount and taxes in percentage, invoice information, etc. This transmission is necessary to perform the service with the payment method you have chosen, especially to confirm your identity, administer your payment, and manage the customer relationship. Please note, however, that personal data may also be disclosed by the online payment service provider to service providers, subcontractors, or other affiliated companies, as far as this is necessary for the fulfillment of contractual obligations from your order or if the personal data is to be processed on behalf. Depending on the selected payment method, e.g. invoice or direct debit, the personal data transmitted to the provider will be transmitted to credit reporting agencies. This transmission serves the purpose of identity and credit checks in relation to the order you placed. The credit reporting agencies involved and the data generally collected, processed, stored, and disclosed by the respective provider can be found in the respective data protection policies of the providers.

Legal Basis

The legality of data transfer is based on Art. 6 (1) lit. b) GDPR, for the execution of the payment method you have chosen, as well as our legitimate interests pursuant to Art. 6 (1) lit. f) GDPR to enable a user-friendly and uncomplicated payment process. Furthermore, our legal basis is to fulfill our purchase contract concluded with you according to Art. 6 (1) lit. b) GDPR.

Recipient

The recipient is the respective payment service provider, such as:

American Express Services Europe Ltd., Mastercard SA,

Visa Europe Services Inc.,

PayPal (Europe) S.à.r.l. & Cie. S.C.A.,

Amazon Payments Europe s.c.a. (subsidiary of Amazon EU SARL, Amazon Services Europe SARL, and Amazon Media EU SARL),

Stripe Inc. or micropayment GmbH.

Further notes on recipients:

Transfer to Third Countries

Transfer of data to a third country may occur.

Duration of Processing

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. Furthermore, the data will be deleted if you revoke your consent or request the deletion of personal data.